NEED TO EXCHANGE OR RETURN?
SHIPPING & RETURNS
FREE U.S GROUND SHIPPING.
FAST EXCHANGES & EASY RETURNS, ALWAYS
OUR POLICY - 14 DAYS TO DECIDE IF YOU LOVE IT
- We gladly accept returns on non-sale items for a full refund if initiated 14 days from time of delivery. Items must be unworn and have all original tags attached. Items that show visible wear (i.e. makeup stains, heavy perfume etc) will be rejected and returned to sender.
- Sale items are eligible for exchange or store credit only. Items purchased with a discount code are not considered sale.
- Sale items marked FINAL SALE cannot be returned or exchanged.
- Please use the shipping label provided to you through our returns portal so that we are able to better track your return. Click the button above to generate your free return label.
HOW TO MAKE AN EXCHANGE
- Omika now allows quick and easy exchanges! To begin your exchange, click here.
HOW TO MAKE A RETURN
- Initiate a Return here.
- Enter your order number found on your order confirmation email along with your zip code. Follow the prompts to generate your shipping label.
- Please note returns must be postmarked within 5 days of receipt of your return authorization email.
- Omika offers free US ground shipping and returns
- Orders placed before 2pm EST will ship same day, orders placed after 2pm EST will ship the following business day.
- Orders ship from our warehouse in Ft. Lauderdale, FL. Transit times are typically 3-6 business days depending on proximity to the Southeastern US.
- We offer 2-day express shipping for a flat fee of $10. You can select this upgrade at checkout.
- International shipping is not currently available at this time, but will be by Q4 of 2023. Please check back with us!