NEED TO EXCHANGE OR RETURN?
SHIPPING & RETURNS
FAST EXCHANGES & EASY RETURNS
FREE US GROUND SHIPPING FOR ORDERS OVER $200
$10 US SHIPPING FOR ORDERS UNDER $200
$16 TWO-DAY US EXPRESS SHIPPING
- We accept returns for non-sale items if initiated within 14 days of delivery.
- Items must be unworn and have all original tags attached. Items that show visible wear (i.e. makeup stains, heavy perfume etc.) will be rejected and returned to sender.
- Sale items are eligible for for exchange or store credit only. Sale items have prices ending with the number 9 and are located within the Sale category of the website.
- Please use the shipping label provided to you through our returns portal so that we are able to promptly process your return.
- Returned items must be unworn and have all original tags attached. Items that show visible wear (i.e. makeup stains, heavy perfume, etc.) will be rejected and returned to sender.
- Click the button above to generate your free return label.
HOW TO MAKE AN EXCHANGE
- Omika now allows quick and easy exchanges! To begin your exchange, click here.
HOW TO MAKE A RETURN
- Initiate a Return here.
- Enter your order number (listed on your order confirmation email) along with your zip code. Follow the prompts to generate your shipping label.
- Please note returns must be postmarked within 5 days of receipt of your return authorization email.
- Orders placed before 2pm EST will ship same day, orders placed after 2pm EST will ship the following business day.
- Orders ship from our warehouse in Ft. Lauderdale, FL. Transit times are typically 3-6 business days depending on proximity to the Southeastern US.
- We offer 2-day US Express shipping for a flat fee of $16, if selected during checkout.
- International shipping is available for Canada, Ireland and the UK.
- All shipping costs, taxes and duties are collected during checkout so there are no surprise fees upon delivery.
- Shipping, taxes and duty rates vary based on shipping address.