NEED TO MAKE A RETURN?
SHIPPING & RETURNS
OMIKA OFFERS FREE U.S GROUND SHIPPING & RETURNS, ALWAYS.
14 DAY RETURN POLICY
- We will gladly accept returns on items for a full refund within 14 days from time of delivery. Items must be unworn and have all original tags attached. Items that show visible wear (i.e. makeup stains, heavy perfume etc) will be rejected and returned to sender. All items marked "final sale" are excluded from return eligibility.
- Please use the shipping label provided to you through our returns portal so that we are able to better track your return. Click the button above to generate your free return label.
- Omika offers free US ground shipping and returns
- Orders placed before 1pm will ship same day, orders placed after 1pm will ship the following business day.
- Orders ship from our warehouse in Ft. Lauderdale, FL. Transit times are typically 2-5 business days depending on proximity to the Southeastern US.
- Expedited shipping speeds are available for purchase at checkout. Please note these are not refundable.
- International shipping is not currently available at this time, but will be by Q4 of 2021. Please check back with us!
HOW TO MAKE A RETURN
- Initiate a Return here.
- Enter your order number found on your order confirmation email along with your zip code. Follow the prompts to generate your shipping label.
- Please note returns must be postmarked within 5 days of receipt of your return authorization email.
HOW TO DO AN EXCHANGE
- Omika currently allows exchanges for a different size of the same item. To begin your exchange, click here.
- If the item you purchased isn't quite right but you'd like a different item all together, you will need to return the original item and purchase the desired piece. If you need help applying a discount code to a new order, simply email us at firstname.lastname@example.org and we will assist you!
- We are hoping to bring on site wide exchanges by Q1 2022 to better serve you.